Signs and Murals, trading as a name under Surround Concept Ltd, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, signsandmurals.co.uk, or interact with us in other ways.
Information We Collect
We may collect personal data that you provide directly to us, including:
Contact Information: Your name, email address, phone number, and business details when you complete a contact form or request a consultation.
Transaction Data: Information about purchases or orders you make from us.
Communication Data: Details from emails, phone calls, or messages you send to us.
Technical Data: Information about how you use our website, including your IP address, browser type, and usage details, collected using cookies or similar technology.
How We Use Your Information
We use your personal data to:
Keep you informed about updates, offers, and services (if you have opted in to receive such communications).
Provide our services and fulfill orders.
Respond to inquiries, questions, and feedback.
Improve our website and personalize your user experience.
Who We Are
Signs and Murals operates as a trading name of Surround Concept Ltd, a company registered in England and Wales. All references to “we,” “us,” or “our” in this policy refer to Surround Concept Ltd.
Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:
Legal Obligations: When required to comply with the law or in response to a legal request.
Service Providers: To help with our operations, such as website hosting, payment processing, and email communications.
Data Security
We take appropriate measures to protect your personal data from unauthorized access, disclosure, or loss. While we strive to safeguard your information, we cannot guarantee complete security of data transmitted over the internet.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Ask us to correct any inaccurate or incomplete information.
- Erasure: Request that we delete your personal data, subject to legal obligations.
- Restriction: Ask us to limit how we process your data in certain circumstances.
- Data Portability: Request the transfer of your data to another service provider.
- Objection: Object to certain types of data processing, such as direct marketing.
If you wish to exercise any of these rights, please contact us using the details below.
Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, this may impact your ability to use certain features of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Signs and Murals
Trading Name of Surround Concept Ltd
Email: hello@signsandmurals.co.uk
Address: Unit 14, Avondale Business Centre, Bristol, BS15 1AW
Company Registration Number: 13524662